Helping you communicate effectively with your customers 

The Call Answering Company, based in Hull, East Yorkshire, provides all the tools your business needs to communicate effectively with your customers. 
From ensuring every phone call you receive is answered, to managing the live chat on your website, we make sure your current customers and potential new ones can always get in touch with your business when they need to. 
Our friendly, professional team support you, so you have time to focus on what you do best - growing your business. 

Working with businesses of all sizes 

We're not a typical call centre. We work with businesses big and small, tailoring our services to your needs and supporting your growth. By taking the time to get to know your business we become an extension of your team. 
Operating a year-round 24-hour service, you can relax, safe in the knowledge that our team are always there for you and your customers. You never have to worry about missing an important call ever again. 
Our team are specialists in customer communication. We are on hand to support with a friendly and professional approach whatever the query. 

Passionate About Customer Service 

At The Call Answering Company, we are passionate about customer service and treating your business like our own. When a business works with us we commit to: 
Create a bespoke solution for your customer communications 
Deliver excellent customer service 24/7, 365 days a year 
Deliver a professional, friendly service to your customers 
We promise to represent your business with the most professional and efficient service in the UK. By integrating ourselves into your business, we will become the voice of your business; all done with passion and a smile. 

Our Services Include  

Phone Answering Services 

Our call answering service means you can focus on your business, safe in the knowledge that every call to your business will be answered. Our professional team of call handlers operate 24/7, 365 days a year. 

Admin Support 

Effective communication with your customers and clients is both the starting and finishing point for all business. Our admin support services have been designed to offer an all-round package to help you communicate better! 

Live Chat Management 

In today's digital age, having a live chat function on your website is essential. This could be the difference between winning a new customer or not. 

Virtual Numbers 

Many businesses use virtual numbers to help manage their customer communications. A virtual phone number is a number which is not tied to a specific phone line. 
“The Call Answering Company provide an extremely efficient and professional service. Their friendly approach and versatility lends itself to any business and we would not hesitate to recommend them.” 
Beryl Iveson-Smith, Building Development Company 
"I have been with the call answering company for a since 2019 and must say that I am delighted with their service. They handle my calls, online chat and emails. I am an online retailer, so accuracy and attention to detail is important. I have found the staff at the call answering company, professional, friendly and approachable and have recommended them to other businesses." 
Amanda Whaley, Online Clothing Company 
We're fully conversant in all of the following software packages (and many more too) 
Google Calendar Icon
Commusoft Icon
Inn Style Icon
Jelly Software Icon
Jit Bit Icon
Tawk To Icon
If you are looking for a partner who will go above and beyond to support you, becoming an extension of your team, then browse our website to find out why other business owners put their trust in The Call Answering Company
Our site uses cookies, including for advertising personalisation. For more information, see our cookie policy. Accept cookies and close
Reject cookies Manage settings