2021 has been a year with several challenges for many businesses, and the incoming Christmas break could not come soon enough. However, there is no such thing as a day off for many business owners. Missed telephone calls can mean missed income or the opportunity to help keep a customer happy and retained. 
 
A recent survey conducted by software provider FreeAgent revealed that 2.9 million small to medium business owners had experienced burnout since the start of the pandemic in 2020, equating to around 51% of UK business owners. Steps need to be taken to combat the mental health impact the last two years have brought. For many, burnout has been caused by business coming back with a bang and the inevitable catch-up as the world re-opened. 
 
Christmas can be a challenging time to ensure your business communications are covered. With both business owners and their employees desperate to take a much-needed break, balanced decisions need to be taken on ensuring your business is open and contactable while allowing rest and recuperation after a hectic year. 
 
That’s where we can help! We offer flexible packages for businesses to access short-term holiday cover bespoke to your business needs to ensure you never miss a call or message from prospects and customers. Our professional call handlers work 24/7, 365 days of the year, answering calls or managing a live chat feature on your website. 
 
To find out more and get covered this Christmas, visit our Call Answering and Live Chat pages or get in touch with a member of the team to discuss your needs and bring you a peaceful Christmas and relaxing New Year. 
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