Action PAs support SMEs across the UK with a highly skilled virtual PA service.
Their ethos is to help businesses with organisation and administration tasks, from booking appointments to replying to emails and answering calls. As a franchise organisation, they operate an extensive network of virtual PAs.
The Call Answering Company supports Action PAs with telephone answering services to assist their network of virtual PAs with the high demand of calls they receive across their multiple clients. Their PA network balances numerous clients daily while also working flexibly and reacting to various demands. The layer of support The Call Answering Company provides to Action PAs ensures other work can be actioned and the fantastic service to their clients continues to be delivered.
Working closely with the network of PAs, The Call Answering Company handle the process of onboarding and offboarding clients as well as receiving calls and referring to the network of PAs to action. Being able to offer a trustworthy call-answering service to their clients has been essential to their business, along with finding the right partner to act in a white-labelled capacity.
"The Call Answering Company are essential to our business. They are trustworthy, customer service oriented and extremely quick to respond to whatever we need. Through their support, we have created a process to offer our clients the highest level of call answering and established a longlasting relationship with a tremendous family-run company which will continue for many years."
Electra Savvidou
Director
We’d love to hear more about your business and understand how we can help over a coffee.