Email Management
When clients and customers send an email to you, they usually expect a quick, efficient and thorough response. This means that you/your staff are under pressure to constantly monitor your inbox, which could leave you and/or your staff questioning your priorities.
The Call Answering Company has the solution to this conundrum. Our PA’s can monitor your email accounts and ensure that any urgent or time-sensitive matters are brought speedily to your attention, allowing you to respond in a timely and appropriate manner.
We can also deal with enquiries or emails on your behalf, either by using pre-arranged responses, taking messages, redirecting enquiries or providing alternative methods of contact.
Content Management
In tandem with managing your social media accounts, The Call Answering Company also provides content management.
In addition to posting regularly in your social media accounts, it is essential that content is relevant and engaging and posts should demonstrate your skills and expertise in your chosen field.
Whether you are looking for content for social media posts, a blog or an email campaign, we will take a detailed brief from you and will write the content in whatever tone of voice you prefer. Naturally, you have full editorial control and all content will be presented to you for approval prior to posting.
Social Media Management
Do you monitor your social media daily? Do you post regularly? So many people answer “no” to both of those questions.
These days, social media plays a huge role in both our personal and professional lives and its impact should never be underestimated. Regular posts across all of your social media accounts are essential to maintain your ‘presence’ and keep your ‘friends’ and ‘followers’ engaged.
We use scheduling tools which enable us to manage all of your social media accounts and ensures that posts are kept up to date. We will also monitor responses to your posts, dealing with any questions or issues in a timely manner.
If you are looking for help and support with how you communicate, we can help. We would love to understand more about your business needs and requirements. Contact us today!
Phone Answering Services
Our call answering service means you can focus on your business, safe in the knowledge that every call to your business will be answered. Our professional team of call handlers operate 24/7, 365 days a year.
Live Chat Management
In today's digital age, having a live chat function on your website is essential. This could be the difference between winning a new customer or not.
Virtual Numbers
Many businesses use virtual numbers to help manage their customer communications. A virtual phone number is a number which is not tied to a specific phone line.